Il Makiage
Reviews and Complaints
Misunderstanding
User's recommendation: False advertisement
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Verified BuyerBad customer service!!!!!
- Never got my order
Preferred solution: Full refund
User's recommendation: Be careful
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Return
Company fixed the issue and I have been provided with apology.
- Doesnt work the way they advertise it
Preferred solution: Full refund
User's recommendation: dont beleive the social media hype
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy refund
- No like it
Preferred solution: Full refund
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Verified Buyer | Panorama City, CaliforniaStop payments
User's recommendation: Do not send the product without customer permission
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThey charged me $85 When I ordered it on Saturday. I said it would drop off after a couple days. It should’ve never been charged in the first place.
- No way to contact them
- Them five times since saturday no response
- To try before you buy as an example i was supposed to have 14 days before they bill meet
Preferred solution: Full refund
User's recommendation: Don’t risk it
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI’ve been trying to contact them all non working phone numbers was trying to order more products obviously not a reliable company!
- Can not reach a human being
Preferred solution: Was trying to reorder
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: UNAUTHORIZED charges - FRAUDULENT - no control to manage
Company fixed the issue and I have been provided with apology. After several emails sent and including other stakeholders of IlMakiage, they finally responded back in giving me the refund.
Experience was stressful as we are unable to contact them live and no phone numbers that are listed are active or work!!! Be vigilant.Thank you for your follow up.
They then asked to return the products for refund which I HAD TO PAY FOR!!
UNACCEPTABLE.
And it keeps happening! and now they are not replying back for my full refund ONCE AGAIN!!! horrible service.
I only have 1 product I order, the foundation, all other products were forced in my order!!!
One thing I've learned from this experience, if you cannot speak to anyone other by email!!! DO NOT BOTHER to committ.
This goes against our consumer protection!!
and having no control in our shipment of products is FRAUDULENT!! I will ensure that this does not continue with other consumers!!!
- Horrible customer service
- No human contact
Preferred solution: Full refund
User's recommendation: have customer service contact number to speak to live agents, manage better your clients and requests!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | San Jose, CaliforniaReturn
User's recommendation: I do recommend
Overcharged
- Have yet to receive my order
- Over charge and no phone to contact them
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Refund
Company fixed the issue and I have been provided with apology.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThey take money out from your bank account for nothing
- Make up is nice
- Like to take your money out of your account for no purchase
Preferred solution: Full refund
User's recommendation: Don’t purchase anything from this company.
Resolved: Charged twice
Company fixed the issue and I have been provided with apology.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI don't want the product. I want a refund
- Will take away ur money
Preferred solution: Full refund
User's recommendation: Never buy this
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnauthorized charges on my card
Preferred solution: Full refund
User's recommendation: DO NOT ORDER FROM THIS COMPANY!!!! BAD BUSINESS.
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