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Contact Il Makiage Customer Service

Il Makiage Phone Numbers and Emails

Customer Service Number:

  • (703) 775-0551
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Legal:

  • (551) 751-7495

Il Makiage Emails:

Customer Service
Australia, Auto-Replenishment subscription, Germany, UK, US, Canada and International
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Legal
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Il Makiage Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Il Makiage Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    91% phone 9% email
  • The best phone number to call Il Makiage is 7037750551. 82% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 15% of customers reported contacting a real person successfully.

  • The average hold time is more than 30 min. The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 22 seconds.

  • Be prepared for the call as Il Makiage may ask you for the following information to identify you as a customer: first and last name, email or phone number.

View full overview ›

How to Contact Il Makiage Customer Service?

Most Popular Number:

(703) 775-0551
Total calls: 7 599 Issues resolved: 145 Last call: Jan 14, 2026

You can contact the Il Makiage customer support team by dialling (703) 775-0551. To shorten the queue time for its customers, Il Makiage customer support offers a second customer service phone number, which is 1-551-751-7495. When you contact the service team, have your order details handy to get the most effective solution as soon as possible.

Il Makiage currently does not offer customer service through the live chat feature. However, there are other ways you can get in touch with the customer service team and get help with your queries. Pick the method you are most comfortable with, from calling the contact number to sending an Il Makiage customer service email. You can also visit the official website, fill out the 'Send a Message' form, and wait for Il Makiage customer support to get back to you. Contact the company through their social media pages if your concern needs immediate attention. You can share your problem with the customer service by messaging them on Twitter, Facebook, and Instagram profiles. So while there's no Il Makiage customer service chat, you can contact the support team via other ways to resolve your query.

If you face any problem with II Makiage, contact them using the Il Makiage customer service email at customerservice@ilmakiage.com. Whether you need assistance learning more about the latest trends in the fashion world or need the walk-through of the exchange and returns, the Il Makiage customer service team will review your email and get back to you at the earliest. When you send the email regarding the exchange and return, specify why you are returning the product. Ensure you add the date the order was placed, your name, address, and email address. This will expedite the customer support process to review your request. The more detailed your email is, the quicker the response you can expect from Il Makiage customer support.

PissedConsumer Club

Contact Information

Il Makiage Website:

Il Makiage Help Center:

Corporate Office Address:

IM Pro Makeup NY LP
110 Greene St., Suite 305
New York, New York 10012
United States

Il Makiage Customer Service Reviews

1.3 / 5
Bad
kelly c Vjz
Account canceled & charged

I have canceled my make up subscription because made face break out. I was looking at my account and saw charge from this company. Then day later received make up I am unable to use so am returning.
I really would appreciate a refund put back in to my account.
Thank you Kelly cain

Cristina M Rau
Took money without authorization
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

i signed up for a sample not to take money from my account - $70.79 without my authorization and keep it in hold - that's not customer service that's stilling

Jayme C Jpf
They put a hold on my account and I dudnt order anything

They put a temp hold of $80 in my account and I didnt order anything. I need my money back now.i cant afford that money taken out thats a bill for my my family was attacked by a break in at my house and I have nothing

Carolyn W Jre
Hadn't received my wrinkles makeup
stars-rating stars-rating stars-rating stars-rating stars-rating
2.0

I was calling to find out where her makeup and skins was shipped. She was needing for Christmas.

Can you find out where it is? Thank you,

How Good is Il Makiage's Customer Service?

Christie H Cnj
Christie H Cnj
Feels Disappointed | Oct 27, 2025

Definitely don't use iL Makiage. You can't contact by phone if there is a issue which there seems to be an issue all the time. Be warned I'll never use these people again especially since I never received the product to begin with.

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TOMEKA F
TOMEKA F
Feels Disappointed | Oct 21, 2025

The call went unanswered

Read full quote
Fannie Y
Fannie Y
Feels Disappointed | Sep 09, 2025

0. No will not recommend

Read full quote
Suzie W Qzf
Suzie W Qzf
Feels Disappointed | Aug 12, 2025

Terrible

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Jaquetta T Gxv
Jaquetta T Gxv
Feels Disappointed | Jul 14, 2025

I am so done with IlMakiage ,matter of fact they have lost me as a customer I will now be going elsewhere to purchase my makeup I can’t get in touch with the company they took money out of my acct with out me ordering anything and haven’t given me my money back

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Quetzali Hfu
Quetzali Hfu
Feels Disappointed | Jul 01, 2025

I absolutely loved it at first until they started just randomly keep taking money out of my account after I’ve unsubscribed I’ve I’ve done all of the above to make sure that I don’t receive anything more and they just took my insurance number payment and not impressed because I’ve been trying and trying to stop this and no help and all the phone numbers I’ve been trying disconnect disconnect

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Summary of Il Makiage Customer Service Calls

23.1K TOTAL
CALLS
00:20 AVG CALL
DURATION
3% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Il Makiage?

Payments and Charges Question:

  • “Stop payment”
  • “An order you charged the wrong amount”
  • “Extra charge”

Activation/ Cancellation Question:

  • “Cancel subscription”
  • “To cancel the order because I did not authorize $81.32 and I have reported both charges to my bank as fraud.”
  • “Want to cancel membership”

Return/ Replace Question:

  • “Return product”
  • “Return problems”
  • “Need returns address for power priduct”

Request for Information Question:

  • “Questions on order”
  • “Question about my order”
  • “Speak to customer service”

Shipping and Delivery Question:

  • “Not receiving shipments”
  • “Have not received product”
  • “Order delivered to wrong address”

Refund Question:

  • “Refund”
  • “Refund now”
  • “Refund needsd”

Product/ Service Question:

  • “Mixup on product”
  • “Not satisfied with product”
  • “Don't want product”

Account Question:

  • “Why was $100.49 taken out of my bank account on 12/19/2025. I got nothing in the mail.”
  • “Regarding my trial order”
  • “$171 was taking out of my bank account without me ordering anything I've already paid for what I have and I did not want anything else”

Staff Question:

  • “Customer service about product”
  • “Customer Service Issue”
  • “Customer service”

Cards Question:

  • “It took more money than it suppose to off my card”
  • “Took to much money off my card”
  • “Because yall keep trying to take money from my card. I made two *** orders they were both wrong so I didn’t order sgain. So stop *** fraudulently take funds from my *** card or I’m suing you mutha fuckas”

Website/ Application Question:

  • “Pissed customer as the website says”
  • “I didn’t authorize any thing from your website”
  • “App issues”

Employment Question:

  • “I want to know why you guys charging me $81 for the sample I supposed to get paid five dollars for that Mail and you guys take out $81 from my account. I need to know was why you guys do that I want to cancel everything.”

Other Question:

  • “Money”
  • “Order problem”
  • “Order I just placed”

Compare Il Makiage Customer Service To

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