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Contact Il Makiage Customer Service

Il Makiage Phone Numbers and Emails

Customer Service Number:

  • (703) 775-0551
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Legal:

  • (551) 751-7495

Il Makiage Emails:

Customer Service
Australia, Auto-Replenishment subscription, Germany, UK, US, Canada and International
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Legal
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Il Makiage Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Il Makiage Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    91% phone 9% email
  • The best phone number to call Il Makiage is 7037750551. 82% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 13% of customers reported contacting a real person successfully.

  • The average hold time is more than 30 min. The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 20 seconds.

  • Be prepared for the call as Il Makiage may ask you for the following information to identify you as a customer: first and last name, phone number or address or zip code.

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How to Contact Il Makiage Customer Service?

Most Popular Number:

(703) 775-0551
Total calls: 7 402 Issues resolved: 139 Last call: Dec 6, 2025

You can contact the Il Makiage customer support team by dialling (703) 775-0551. To shorten the queue time for its customers, Il Makiage customer support offers a second customer service phone number, which is 1-551-751-7495. When you contact the service team, have your order details handy to get the most effective solution as soon as possible.

Il Makiage currently does not offer customer service through the live chat feature. However, there are other ways you can get in touch with the customer service team and get help with your queries. Pick the method you are most comfortable with, from calling the contact number to sending an Il Makiage customer service email. You can also visit the official website, fill out the 'Send a Message' form, and wait for Il Makiage customer support to get back to you. Contact the company through their social media pages if your concern needs immediate attention. You can share your problem with the customer service by messaging them on Twitter, Facebook, and Instagram profiles. So while there's no Il Makiage customer service chat, you can contact the support team via other ways to resolve your query.

If you face any problem with II Makiage, contact them using the Il Makiage customer service email at customerservice@ilmakiage.com. Whether you need assistance learning more about the latest trends in the fashion world or need the walk-through of the exchange and returns, the Il Makiage customer service team will review your email and get back to you at the earliest. When you send the email regarding the exchange and return, specify why you are returning the product. Ensure you add the date the order was placed, your name, address, and email address. This will expedite the customer support process to review your request. The more detailed your email is, the quicker the response you can expect from Il Makiage customer support.

PissedConsumer Club

Contact Information

Il Makiage Website:

Il Makiage Help Center:

Corporate Office Address:

IM Pro Makeup NY LP
110 Greene St., Suite 305
New York, New York 10012
United States

Il Makiage Customer Service Reviews

1.3 / 5
Bad
Shirley P Rex
Customer service
stars-rating stars-rating stars-rating stars-rating stars-rating
5.0

My first purchase of Woke Up Like This foundation was not a great color match. I called customer service, and they could not have been more pleasant, efficient, and knowledgeable.

They shipped another color to me at no charge and told me to keep the first one to give to a friend, etc. The shipment arrived quickly and is a great color match!

It is so light on my skin, I don't feel like I'm even wearing foundation. I also use their green primer, and I love the results!

Allison C Zcx
Unhappy customer
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

After stopping my autoship 6 months ago they sent another unwanted order and billed my paypal account, when calling 3 different numbers..1 went to a bogus busy signal, 1 went to nothing and a third went to pissed customer! I do not recommend buying from this company unless you really like their products! Will send the product back and have already disputed the charge!!!

Annia Loo
No access

Unhelpful and I have no control over anything. They took money and I did not allow that.

they told me to log into my account which I dont have access to. The last item I purchased on the account I have access to was in 2022. Since then I have disconnected my form of payment multiple times, but I still keep getting orders sent to me. I sent multiple emails saying I no longer wanted the products I kept going into the account I had access to and it didnt even show those products being shipped.

The last time I talked to a customer service representative. They told me I have no control over the situation and they will continue to take my money.

Christie H Cnj
Don't Buy From This Company
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

I bought my original order on October 8th. I received an email stating my order was going to be late and they gave me a $15 off coupon that I used on another order for plumping lip gloss, mascara, lip pencil and another item I can't think of at the price of $85.

I most definitely wouldn't have bought the second item if I would have known I'd never get my original.

Plus once I cancelled my auto replenish prices went up 20%. So I would definitely go with Ulta or Sephora then this sorry company.

How Good is Il Makiage's Customer Service?

Christie H Cnj
Christie H Cnj
Feels Disappointed | Oct 27, 2025

Definitely don't use iL Makiage. You can't contact by phone if there is a issue which there seems to be an issue all the time. Be warned I'll never use these people again especially since I never received the product to begin with.

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TOMEKA F
TOMEKA F
Feels Disappointed | Oct 21, 2025

The call went unanswered

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Fannie Y
Fannie Y
Feels Disappointed | Sep 09, 2025

0. No will not recommend

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Suzie W Qzf
Suzie W Qzf
Feels Disappointed | Aug 12, 2025

Terrible

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Jaquetta T Gxv
Jaquetta T Gxv
Feels Disappointed | Jul 14, 2025

I am so done with IlMakiage ,matter of fact they have lost me as a customer I will now be going elsewhere to purchase my makeup I can’t get in touch with the company they took money out of my acct with out me ordering anything and haven’t given me my money back

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Quetzali Hfu
Quetzali Hfu
Feels Disappointed | Jul 01, 2025

I absolutely loved it at first until they started just randomly keep taking money out of my account after I’ve unsubscribed I’ve I’ve done all of the above to make sure that I don’t receive anything more and they just took my insurance number payment and not impressed because I’ve been trying and trying to stop this and no help and all the phone numbers I’ve been trying disconnect disconnect

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Summary of Il Makiage Customer Service Calls

22.9K TOTAL
CALLS
00:18 AVG CALL
DURATION
3% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Il Makiage?

Activation/ Cancellation Question:

  • “Cancel order made last night”
  • “Cancel immediately”
  • “I have cancel my subscription since August so why am I still getting foundation ?”

Payments and Charges Question:

  • “Additional charges on my account”
  • “Unauthorized Charges!”
  • “Over charges”

Return/ Replace Question:

  • “Return”
  • “Returned items”
  • “Return and cancellation”

Request for Information Question:

  • “Contact agent about my account”
  • “I need to speak to someone”
  • “Order information”

Shipping and Delivery Question:

  • “I never received my products which I took my money anyways”
  • “To stop delivering makeup to me”
  • “Wrong order”

Refund Question:

  • “Refund”
  • “Is several refunds”
  • “Want my money back”

Product/ Service Question:

  • “Buying product”
  • “Error in charging. You took 135.00 from my account in error”
  • “Missing products with police report”

Account Question:

  • “Today from my account they deduct $49.00 but i didn’t order anything please refund my money back in my account”
  • “My name was not supposed to be taken from my account yet and it was”
  • “Took money out my account -better not take out again”

Staff Question:

  • “Customer Service Issue”
  • “Customer service”
  • “Customer service!”

Cards Question:

  • “Took to much money off my card”
  • “Because yall keep trying to take money from my card. I made two *** orders they were both wrong so I didn’t order sgain. So stop *** fraudulently take funds from my *** card or I’m suing you mutha fuckas”
  • “Didn’t receive gift card”

Website/ Application Question:

  • “Pissed customer as the website says”
  • “I didn’t authorize any thing from your website”
  • “App issues”

Employment Question:

  • “I want to know why you guys charging me $81 for the sample I supposed to get paid five dollars for that Mail and you guys take out $81 from my account. I need to know was why you guys do that I want to cancel everything.”

Other Question:

  • “Unwanted order”
  • “Order info”
  • “I need for to stop receiving make up”

Compare Il Makiage Customer Service To

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