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Contact Il Makiage Customer Service

Il Makiage Phone Numbers and Emails

Toll-Free Number:

  • (855) 558-7570
Call customer service
Send Message

Customer Service:

  • (703) 775-0551

Legal:

  • (551) 751-7495

Il Makiage Emails:

Customer Service
Germany, UK, US, Canada and International
Jobs/ Career
Legal
Privacy Inquiries
Media
Press Inquiries
ilmakiage@gdprrepresentative.eu
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How to Contact Il Makiage Customer Service?

Most Popular Number:

(855) 558-7570
Total calls: 10 851 Issues resolved: 147 Last call: Sep 18, 2024

You can contact the Il Makiage customer support team by dialing 1-855-558-7570. This contact number is a toll-free number, which means it is available 24 hours, seven days a week. When you cannot talk to the Il Makiage phone number representative, you will be guided by the automated voice to help you solve your problem.

Another Il Makiage contact number that you can call is 1-703-775-0551. To shorten the queue time for its customers, Il Makiage customer support offers a third customer service phone number, which is 1-551-751-7495. When you contact the service team, have your order details handy to get the most effective solution as soon as possible.

Il Makiage currently does not offer customer service through the live chat feature. However, there are other ways you can get in touch with the customer service team and get help with your queries. Pick the method you are most comfortable with, from calling the contact number to sending an Il Makiage customer service email. You can also visit the official website, fill out the 'Send a Message' form, and wait for Il Makiage customer support to get back to you. Contact the company through their social media pages if your concern needs immediate attention. You can share your problem with the customer service by messaging them on Twitter, Facebook, and Instagram profiles. So while there's no Il Makiage customer service chat, you can contact the support team via other ways to resolve your query.

If you face any problem with II Makiage, contact them using the Il Makiage customer service email at customerservice@ilmakiage.com. Whether you need assistance learning more about the latest trends in the fashion world or need the walk-through of the exchange and returns, the Il Makiage customer service team will review your email and get back to you at the earliest. When you send the email regarding the exchange and return, specify why you are returning the product. Ensure you add the date the order was placed, your name, address, and email address. This will expedite the customer support process to review your request. The more detailed your email is, the quicker the response you can expect from Il Makiage customer support.

Il Makiage Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Il Makiage Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    96% phone 4% email
  • The best phone number to call Il Makiage is 8555587570. 58% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 19% of customers reported contacting a real person successfully.

  • The average hold time is more than 30 min. The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 19 seconds.

  • Be prepared for the call as Il Makiage may ask you for the following information to identify you as a customer: first and last name, email or order id.

View full overview ›
PissedConsumer Club

Contact Information

Il Makiage Website:

Il Makiage Help Center:

Corporate Office Address:

IM Pro Makeup NY LP
110 Greene St., Suite 305
New York, New York 10012
United States

Il Makiage Customer Service Reviews

1.3 / 5
Bad
Joni S Zho
My order and to cancel it
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

Never heard from them. The number on my bank statement is a call directly to Verizon. I had my bank refuse all payments to Il Makiage in the future.

Read full review
Lenee Hoo
Quick response
stars-rating stars-rating stars-rating stars-rating stars-rating
5.0

Customer service regarding product very good.
Pissed customer feedback requirement too quick. Problem solution in process.

Read full review
Javonda G Dxy
Transaction unauthorized

I'm supposed to get a refund for an order , that was wrongfully charged on my card, this place is trying not to refund me, all 3 customer service numbers doesn't work, this place does bad business, I would not recommend not even a blind lady to this site, this sire is trash.

Read full review
Laura A Gqg
Customer service is awful and products even worse.
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

Your customer service in a nice way is terrible. I want to send back this crap you sent me.

Does ot work and breaks my face out.I am not repeat am not paying money to talk to your customer service who I can't even get an answer from. Signed an enraged customer

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How Good is Il Makiage's Customer Service?

Corinne d Uwx
Corinne d Uwx
Feels Neutral | Sep 09, 2024

Could not reach them to rectify my issue.

Read full quote
Nyliah Jem
Nyliah Jem
Feels Disappointed | Aug 10, 2024

Not go

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Jonathan K Mhl
Jonathan K Mhl
Feels Disappointed | Aug 04, 2024

Nobody never answer

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Jacori Igx
Jacori Igx
Feels Disappointed | Aug 02, 2024

Do not respond to my messages. Sent another order after notifying them of cancellation several times. That’s 150+ dollars I do not have and didn’t plan for

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Odella Njs
Odella Njs
Feels Disappointed | Jul 20, 2024

When I ordered with them I was satisfied with the product but recently I was charged but didn't order anything since February and I spoke with someone to unsubscribe to them but on 7/17/24 I was charged and I'm unable to get in contact with anyone to get a refund

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Corrie Djm
Corrie Djm
Feels Disappointed | Jul 02, 2024

They don't seem to concerned about customers

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Summary of Il Makiage Customer Service Calls

18.8K TOTAL
CALLS
00:17 AVG CALL
DURATION
3% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Il Makiage?

Payments and Charges Question:

  • “Charges i did not authorize”
  • “Unauthorized charge on my account”
  • “I got charged for a free trial”

Activation/ Cancellation Question:

  • “Cancel order and subscriptions”
  • “I cancel order year ago and your still taking money out and sending me product”
  • “Cancel service”

Return/ Replace Question:

  • “Want to return trial make-up”
  • “Hi i want to return and stop supply”
  • “Return item”

Shipping and Delivery Question:

  • “I was calling because i updated my paynent infornation wanred to know if they can send my foundation on the scheduled shipping date or is it still gonna delay my shipping date”
  • “Hold on my auto shipment”
  • “I didn't get my package it went to the wrong address”

Request for Information Question:

  • “Because I have questions why they keep charging me”
  • “Need assistance”
  • “Order information”

Refund Question:

  • “Refund needed”
  • “Want my money back”
  • “Refund immediately”

Product/ Service Question:

  • “My order and to cancel it”
  • “My makeup came damaged”
  • “I would like you to stop sending me this product. I don't need it anymore”

Account Question:

  • “Money taken out of my account”
  • “Money was taking out of my account and I didn't oder anything”
  • “Took money out of my account”

Staff Question:

  • “Customer Service Issue”
  • “I want to talk to the customer service.Subscription”
  • “Customer service on recent order”

Cards Question:

  • “My credit card account was charged for something I cancelled”
  • “Wrong credit card charge”
  • “Charging my card and im not received anything”

Website/ Application Question:

  • “WEBSITE NOT WORKING”
  • “Website”
  • “Site problem”

Other Question:

  • “Reflund”
  • “Consulta en español”
  • “Money”

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