Il Makiage Phone Numbers and Emails

Toll-Free Number:

  • (855) 558-7570
Send Message

Customer Service:

  • (703) 775-0551

Legal:

  • (551) 751-7495

Il Makiage Emails:

Customer Service
Germany, UK, US, Canada and International
Jobs/ Career
Legal
Privacy Inquiries
Media
Press Inquiries
ilmakiage@gdprrepresentative.eu
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How to Contact Il Makiage Customer Service?

Most Popular Number:

(855) 558-7570
Total calls: 9 644 Issues resolved: 133 Last call: Mar 28, 2024

What Is the Il Makiage Customer Service Phone Number?

You can contact the Il Makiage customer support team by dialing 1-855-558-7570. This contact number is a toll-free number, which means it is available 24 hours, seven days a week. When you cannot talk to the Il Makiage phone number representative, you will be guided by the automated voice to help you solve your problem.

Another Il Makiage contact number that you can call is 1-703-775-0551. To shorten the queue time for its customers, Il Makiage customer support offers a third customer service phone number, which is 1-551-751-7495. When you contact the service team, have your order details handy to get the most effective solution as soon as possible.

How Do I Contact Il Makiage Customer Service via Live Chat?

Il Makiage currently does not offer customer service through the live chat feature. However, there are other ways you can get in touch with the customer service team and get help with your queries. Pick the method you are most comfortable with, from calling the contact number to sending an Il Makiage customer service email. You can also visit the official website, fill out the 'Send a Message' form, and wait for Il Makiage customer support to get back to you. Contact the company through their social media pages if your concern needs immediate attention. You can share your problem with the customer service by messaging them on Twitter, Facebook, and Instagram profiles. So while there's no Il Makiage customer service chat, you can contact the support team via other ways to resolve your query.

What Is the Il Makiage Customer Support Email Address?

If you face any problem with II Makiage, contact them using the Il Makiage customer service email at customerservice@ilmakiage.com. Whether you need assistance learning more about the latest trends in the fashion world or need the walk-through of the exchange and returns, the Il Makiage customer service team will review your email and get back to you at the earliest. When you send the email regarding the exchange and return, specify why you are returning the product. Ensure you add the date the order was placed, your name, address, and email address. This will expedite the customer support process to review your request. The more detailed your email is, the quicker the response you can expect from Il Makiage customer support.

PissedConsumer Club

Contact Information

Il Makiage Website:

Il Makiage Help Center:

Corporate Office Address:

IM Pro Makeup NY LP
110 Greene St., Suite 305
New York, New York 10012
United States

Il Makiage Customer Service Reviews

1.3 / 5
Bad
Chrissie Fdy
It’s ridiculous how there is no actual phone number to call someone to cancel an order and for it to go directly to the warehouse is absolutely ridiculous.
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1.0

The experiences why do you need to send a *** email put a *** phone number to Customer service

Read full review
Betsaira C
Worse experience buying cosmetics online. I felt dumb, abandoned, and idiot let them use my money without my permission.
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3.0

Il Makiage is getting huge amounts of money forcing inocent people to get trapped in a bot system.
With the trick of "test before buy" they save your payments ways and you never find the way to quit of whatever they want to do with your money.
They send lot of products that you don't ask for and it's t is not true you can return any of them.
This company put me into recurring orders, that l didn't approve, for the whole year! I have never been so angry in my life!
This company sent does pre authorization, then sent me lot of products, so they finally charged me.
The system keep you around around in a labyrinth you never find the way out!
Il Makiage is Forcing the prople to buy.

(Look like legal) but I never approved none of this!
They have not customer service alive prople,Just bots!

The call never goes through. After few more information the call is dropped!
I wrote them totally furious, they tried to calm me giving me a bonus that l tried to redeem but this was also another trick to begin from zero.
I need people to help me.

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Christine P Yiv
Return
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4.0

I wanted to return my order. I never received a receipt nor did I receive return instructions. Zero way to contact their customer service.
After using Pissedconsumer.com they responded imediately with return shipping labels.

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Danielle M Pia
Orders
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2.5

I have two promo codes that I'd like to use on a new bottle of foundation, but I'm having a problem getting a hold of customer service through any of the numbers that I found, a little confused as to why ... I read some of other people's reviews and their reviews were not great with trying to contact customer service, that worries me a little due to the fact that I've been dealing with this company for about a year and a half now .

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How Good is Il Makiage's Customer Service?

Melenie Pun
Melenie Pun
Feels Disappointed | Mar 22, 2024

Overall service has been very good

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Monette M Vjh
Monette M Vjh
Feels Disappointed | Mar 18, 2024

The main issue is that you try to chat with someone and it wants me to pay $9.00 to chat with someone. So I called and was basically just sent me back to the chat. One number was not in service.

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Mikhaela Hvp
Mikhaela Hvp
Feels Neutral | Mar 14, 2024

Please cancel my cream subscription as I have been attempting to contact you for 5 months.

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Brenda R Ekd
Brenda R Ekd
Feels Disappointed | Mar 10, 2024

Some is good

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Doris B Bdj
Doris B Bdj
Feels Disappointed | Mar 08, 2024

Sucks!

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Khylie Daq
Khylie Daq
Feels Disappointed | Mar 02, 2024

Have not been contacted

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Summary of Il Makiage Customer Service Calls

16.9K TOTAL
CALLS
00:21 AVG CALL
DURATION
3% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Il Makiage?

Payments and Charges Question:

  • “Not agree with payment”
  • “Charged”
  • “Charged wrong”

Activation/ Cancellation Question:

  • “Cancel a subscription I did not approve. I only did a one time order.”
  • “Cancel order”
  • “Cancel all subscriptions”

Return/ Replace Question:

  • “Return and unhappy”
  • “Need to return immediately”
  • “Return issues”

Shipping and Delivery Question:

  • “My shipping”
  • “Order never received but i was charged”
  • “Did not receive my package”

Request for Information Question:

  • “Need help returning an item”
  • “Question about my free trial”
  • “Need to talk with live person”

Refund Question:

  • “Refund”
  • “Complaint $ refund”
  • “When will I get my money back for return item”

Product/ Service Question:

  • “Por que quiero devolver el producto”
  • “I am recieving product but never have used. It is not a match for me. I've been giving product away. I'm need to try different shade.”
  • “Pay for products”

Account Question:

  • “Money is being taken out of my account”
  • “Error in charging my bank acct”
  • “Taking money from my bank account. When I haven’t purchased anything from you. The transaction is for $38..88. Please put my money back into my account.”

Staff Question:

  • “Customer service”
  • “I would like to speak with customer service please”
  • “Talk to customer service”

Cards Question:

  • “They get money for my card”
  • “First, I never got through to anyone.My credit card was charged $39.04 but I didn’t order anything. The charge was made on March 17th at between 2:00 am and 3:00 am in the morning.”
  • “Trying to place an order will not take my credit card”

Website/ Application Question:

  • “WEBSITE NOT WORKING”
  • “Website”
  • “Site problem”

Other Question:

  • “Devolución del maquillaje no es mi tono”
  • “Not hearing back from anyone regarding they sent me wrong foundation color!”
  • “Ripped off”

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