Susie B Oxu

Can't see where to apply promo code

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They were able to send me a new valid code so I did place an order. It was frustrating not being able to actually speak to someone on the phone. After several emails my issues were resolved so Im happy now. TY Ilmakiage
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Pros:
  • Customer service
Cons:
  • No phone number

Preferred solution: They gave me what i wanted.

Resolved
Carol B Jmz

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Verified Reviewer
| map-marker Tavares, Florida

Resolved: Can not afford Dealing with Breast Cancer

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Il Makiage - Can not afford Dealing with Breast Cancer
Il Makiage - Can not afford Dealing with Breast Cancer - Image 2
Updated by user Sep 03, 2023

Company fixed the issue and I have been provided with full refund.

Updated by user Sep 03, 2023

I told you that I can not afford this makeup right now because of My cancer , But you keep having me writing , and don’t you understand I’m SICk !!

Original review Sep 03, 2023
I am not pissed , just would like to return unopened box, and cancel future shipments , I am going three surgeries of Breast a cancer and can not afford it any more , as soon as I recover , I will surely start ordering again I really like it Happy but need all my money for hospital bills , Please !
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Pros:
  • Great foundation when they get it right

Preferred solution: Full refund

User's recommendation: Wonderful stuff aI Love it

Irven Rir

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Verified Buyer
| map-marker Riverdale, Georgia

I emailed the company to cancel my account and was totally ignored!

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Il Makiage - I emailed the company to cancel my account and was totally ignored!
Il Makiage - I emailed the company to cancel my account and was totally ignored! - Image 2
A request for cancellation was emailed, on August 30, 2023. It is apparent that my account WAS NOT canceled because my bank account was debited the exorbitant amount I was displeased with regarding this product!!! I explained that your product is overpriced, and I don't want to continue membership! WHAT DO I DO TO CANCEL THIS ACCOUNT?!!!
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User's recommendation: Don't buy this product. It is too expensive for what you can get from Ulta, Sephora, or a department store.

1 comment
Guest

There systems not generating return slips online at 5:30 am est Dec 8th this is inconvenient because I need to return my order. Hmmmmmm

Julie K Rlt

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Verified Buyer

Broken make up

Il Makiage - Broken make up
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I just received my make up and my mineral baked bronzer is shattered into 1 million pieces I would like you to replace it if thats at all possible please
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Preferred solution: Full refund

Amandeep G Uph

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Verified Reviewer
| map-marker Calgary, Alberta

Everything is good but if somebody request u send me a agin and agin then you sent too same product otherwise no.

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Il Makiage - Everything is good but if somebody request u send me a agin and agin then you sent...
Il Makiage - Everything is good but if somebody request u send me a agin and agin then... - Image 2
Il Makiage - Everything is good but if somebody request u send me a agin and agin then... - Image 3
I dont need anymore same products . I have a so many foundation. im not using that much.your product is really good Like. All people like II Makiage foundation.
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User's recommendation: Maybe/not sure

Lisa C Kqo

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Verified Reviewer

Overercharge!!

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Il Makiage - Overercharge!!
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I purchased product for try before you buy in April 2023. They build my bank account April 29th $119 they build my account May 6th $113.75 they build it again on May 23rd 1:13.75 again on May 28th $113.75 and then again I May 29th $113.75 and now they've given me two refunds and now they won't even respond to me and I cannot find a number to speak with anyone and I'm having a nervous breakdown
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Loss:
$700
Pros:
  • Great products
Cons:
  • Very dishonest thieves

Preferred solution: Full refund

User's recommendation: Do not ever give them your banking information

Trish E Tda

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Verified Reviewer

Refund immediately

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Il Makiage - Refund immediately
NeveI tried to get the free trail for my daughter using my credit card and it took out the full amount of 136 dollars when it shouldve been 6 I want my money back asap .. never in my life have I found a company with no phone number never will I use your products again
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Loss:
$136

Preferred solution: Full refund

Trish E Tda

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Verified Reviewer

Cancel

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Il Makiage - Cancel
My daughter was trying to use the free trail and I told her I would pay for the free trail and it took the full amount out of my card I would like my money to be returned asap.. it shouldve only been in the amount of 6 dollars .. Im not happy at all
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Loss:
$136

Preferred solution: Full refund

Anonymous

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Verified Buyer
| map-marker Houston, Texas

Want to cancel autorefill annual And be refund as I made by mistake I already have trimester auto refill

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Il Makiage - Want to cancel autorefill annual And be refund as I made by mistake I already have...
Il Makiage - Want to cancel autorefill annual And be refund as I made by mistake I... - Image 2
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Im very disappointed with Il makiage about her auto replenishment you dont have to cancel that even though you did by mistake or you dont want again they dont accept the return and be-refunded. The customer has the the right to suspend the transaction if he/she didnt yet receive the order or she doesnt want again or you didnt yet receive the order is unused .
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User's recommendation: Be careful with the auto replenishment you will not be able to cancel before you fine the due period you can return the order or you will not be refunded

Anonymous

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Verified Buyer
| map-marker Lincoln, Nebraska

Shipments

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Il Makiage - Shipments
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Il Makiage - Shipments - Image 3
Don't want shipments buy they never stop Angry don't buy don't buy don't buy don't buy I never was refunded and they are still charging me after numerous contact
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User's recommendation: Don't buy don't buy

Sylvia S Ydf

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Verified Reviewer

Receive the wrong foundation

Il Makiage - Receive the wrong foundation
Il Makiage - Receive the wrong foundation - Image 2
I received the woke up like this foundation, but the wrong number I need 1 05 I received one it looks like zero 10 which is way lighter
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Loss:
$40

Preferred solution: I would like you to send me the correct foundation woke up like this number 105

Giana Gxd

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Verified Reviewer

Dispute charged

Il Makiage - Dispute charged
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My name is Cristina Tineo I was trying to order and it said try before buying so I was using my PayPal account and it charged me 6.43 and 57.49 and my understanding was for 6.43 . And there was a problem with your site it refused me 6.43 so i try my debit card and I was 6.43 and 82.76 can you please resolve this issue
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Loss:
$147

Preferred solution: Full refund

Stacyann B Idc

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Verified Buyer
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Verified Reviewer

Order by mistake

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Il Makiage - Order by mistake
Customer service not good. I order by mistake and tried to reach out but no one responded. Customized payment options better so that when a customer makes a mistake they can easily go and correct it instead of allowing products to process then, you have to paid to return the item. It is too easy for customers to click on the wrong item.
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Loss:
$43
Pros:
  • Dont like
Cons:
  • Dont know

Preferred solution: Full refund

User's recommendation: Be very careful with this website

Dania J Pni

Charge not authorized

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Il Makiage - Charge not authorized
Charge not authorize in my account is the 129 dollars thank you so much Can you call me latte Dania $$$$@@@
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Anonymous

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Verified Buyer
| map-marker Ocala, Florida

Need to return and stop auto ship

Il Makiage - Need to return and stop auto ship
Il Makiage - Need to return and stop auto ship - Image 2
I auto received a package and do t want it. I dont wear makeup enough to be auto shipped. I need to return the package and have a refund placed on my credit card.
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Myungja K

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Verified Reviewer

Despute

Il Makiage - Despute
Il Makiage - Despute - Image 2
Hi Thisi is Myungja Kim I bought your companys goods only once a long time ago. After that, I didnt buy anything. But yourcompany charged twice by automatic transfer $64.45 x 2 times(05/07/2023 & 09/08/2023)Please refund the two payments. Thank you. Myungja Kim
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Loss:
$129

Preferred solution: Full refund

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