Il Makiage

I received a new shipment of products that I didn't ask for. I want to cancel my subscription and want a refund. What do I do with the shipment that I have right now?

No one answered the phone call that I made. I wanted to cancel my order.

I read what you wrote to me, and it said that I only had to pay $8, and when it went through my credit card, it was like $160 that you guys took out of my credit card. I don't think that is right, so I want to cancel my whole order, please.

I was charged for products that were never received. Once for $52 and again for $128 in Nov 2025.

I have requested a refund multiple times and received no reply. Please resolve this matter.

Was charged for not returning makeup that I havent received.Tried to contact the company but they do no not have a phone number. The number that is up tells you to email them.

I do not recommend anyone to use this product. Scammed

I placed an order with a credit I had with the company. The product came in dry and unusable.

I requested a replacement with another product or an exchange. I was told that it was a gift and I could not return it or exchange it. It was a credit, not a gift.

Also, why can I not exchange a product that I received that was defective (dry)? I keep getting emails saying I am not eligible for this; therefore, I am stuck paying for a bad product.

I think they should make their return easier. I want to send my item back, and I have no way of doing so on the app.

Their site is very difficult for me. Also, you should be able to talk to customer service. Please help me to get out of this nightmare.

And yes, that is how I feel about Il Makiage. Also, they want to let you cancel your card once they get the information.

I was contacted by your team. About the products that was sent to me.

I havent used the product. They havent told me the next step. On what to do with the products. Once I was told to keep it.

And now they are telling me send back. It is very frustrating when you cant get what you need.

I no longer have a box to send the the product or address to send back.

Pay attention to what you are buying from this company. I wouldnt be surprised if they charge me.

I only ordered a trial size, my checking account was charged $5 and some change, if my order was canceled please return my money back to my card

No answer. Then it's difficult to find a resolution.

Don't use the 'Try before you buy.' When you do get an email, they still try to get you to buy something instead of not charging you and making returns easy. The item doesn't work.

Ads say things that aren't true; it didn't change the look of my wrinkles. I don't have 100 words to say.

I was charged after canceling the trial. Not just for the makeup, but for the free ads one that I truly believed to be free.

The foundation is too light for me. I want the darker shade.

How do I exchange it? Please send me what to do to get the correct color.

I keep getting charged for orders and products sent that I didn't ask for. And I can't get a hold of anyone to help me with a return or to cancel my future orders.

Worst company ever. And their products are awful too.

i signed up for a sample not to take money from my account - $70.79 without my authorization and keep it in hold - that's not customer service that's stilling